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Privacy policy

Privacy policy

Girosto values the privacy of its customers and is committed to protecting the personal information shared through our website, mobile services, orders, and customer support channels.

By using Girosto’s website or services, you agree to the practices described in this Privacy Policy.

Information we collect

We collect certain personal and technical information when you create an account, place an order, contact us, or browse the Girosto website. This information helps us process orders, provide customer support, improve our services, and maintain a secure shopping experience. We may collect the following information:

  • Name, phone number, and email address
  • Billing and delivery address
  • Account and profile information
  • Order details and purchase history
  • Payment and transaction references
  • Customer messages, reviews, and feedback
  • Device, browser, IP address, and website activity

How we use your information

We use your information to process orders, arrange deliveries, provide customer support, and improve your overall shopping experience. It also helps Girosto maintain account security, prevent misuse, and share relevant updates with your permission. Girosto may use your information to:

  • Create and manage your account
  • Confirm and process orders
  • Arrange delivery and provide order updates
  • Respond to questions and complaints
  • Improve our website, products, and services
  • Prevent fraud, misuse, and security risks
  • Send promotional updates with your permission
  • Maintain business and transaction records

Sharing customer information

Girosto does not sell or rent customers’ personal information.

We may share necessary information with trusted delivery partners, payment processors, website service providers, customer support platforms, and government authorities when required to complete an order, operate our services, prevent fraud, or meet legal obligations.

Payment information

Payments may be completed through cash on delivery, mobile financial services, cards, bank transfers, or third-party payment gateways.

Girosto does not intentionally store complete card numbers, bank passwords, PINs, or mobile banking credentials. Such information may be processed directly by the selected payment provider.

Cookies and website information

Our website may use cookies and similar technologies to remember shopping carts, save preferences, analyze website performance, and improve the customer experience.

You may disable cookies from your browser settings. However, some website features may not function properly when cookies are disabled.

Data security

Girosto takes reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

However, no online system can guarantee complete security. Customers should protect their passwords, devices, and verification codes.

Profile pictures and public content

If Girosto allows profile picture uploads, the picture may be stored securely and used to display the customer’s account profile.

Product reviews, comments, images, or testimonials submitted publicly may appear on Girosto’s website or social media channels. Customers should avoid sharing sensitive information in public content.

Data retention and deletion

Girosto may retain account, order, and transaction information for customer service, accounting, fraud prevention, and business record purposes.

You may request the correction or deletion of eligible personal information by contacting our customer support team. Some records may be retained when necessary for completed orders, disputes, security, or legal requirements.

Please write “Data Deletion Request” in the email subject line and provide the phone number or email address connected to your Girosto account.

Third-party links

Our website may contain links to payment providers, delivery services, social media platforms, or other external websites.

Girosto is not responsible for the privacy practices, security, or content of independent third-party services.

Changes to this policy

Girosto may update this Privacy Policy when our website, services, technologies, or business procedures change. The updated version will be published on this page.

Contact Girosto

For privacy-related questions, corrections, or data deletion requests, please contact us: