Delivery that keeps you informed

We aim to deliver orders safely and within the expected timeframe shared when your order is confirmed. Availability, timing, and charges may vary by product and destination.

Delivery coverage

Girosto serves available locations across Bangladesh. Some fresh, fragile, chilled, or time-sensitive products may have limited delivery areas. Contact us to confirm coverage for your address.

Order processing

Processing begins after order details, availability, delivery address, and payment requirements are confirmed. Orders placed during weekends, holidays, campaigns, or high-demand periods may require extra time.

Delivery charges

Charges may depend on location, package weight, product type, courier availability, and any special handling required. The applicable charge will be communicated before confirmation whenever possible.

Receiving your order

• Provide a complete address and reachable phone number.
• Inspect the outer package at delivery.
• Report visible damage, leakage, missing items, or an incorrect item promptly.
• Preserve the product and packaging while a report is reviewed.

Delays and unsuccessful delivery

Weather, traffic, courier capacity, public holidays, and events beyond Girosto's control can cause delays. Additional charges may apply if delivery fails because the recipient is unavailable or the address is incomplete.